FOUNDER & AI STRATEGY CONSULTANT

Sergio Beltran

From restaurant operations director to AI business consultant. Helping businesses transform with practical AI solutions that deliver real results.

The Journey: From Operations to AI Innovation

My journey into AI and business transformation didn't start in a tech lab or a Silicon Valley startup. It started in a restaurant kitchen, where I learned the fundamentals of operations, customer service, and what it takes to run a successful business from the ground up.

I started as a cook. Not as a consultant, not as a strategist—as someone learning the business from the most fundamental level. Over the years, I worked my way up through every role: line cook, kitchen manager, general manager, and eventually Director of Operations and Development for multi-location restaurant chains. Along the way, I became an expert in construction management, human resources, customer service, and the operational systems that make or break a business.

This wasn't just about restaurants. It was about understanding how businesses actually work—the daily challenges, the bottlenecks, the inefficiencies, and the human element that technology often overlooks. I learned that successful operations aren't about having the fanciest systems; they're about having the right systems that solve real problems.

I studied Business Administration with a minor in Law in Mexico, which gave me the strategic and legal foundation to understand business from multiple angles. But my real education came from the field—managing teams, optimizing processes, scaling operations, and solving problems that textbooks never covered.

Throughout my career, I founded several companies, always with a philosophy of growing together with partners. I believe in building businesses that create value for everyone involved—employees, partners, customers, and communities. This collaborative approach became the foundation of everything I do.

Then came the AI revolution. And everything changed.

When AI technologies started becoming accessible to businesses, I saw something others missed: AI wasn't just for tech companies. It was the perfect tool for the operational challenges I'd been solving my entire career—inventory management, staff scheduling, customer service, lead generation, process automation. The problems were the same. The tools had just gotten exponentially better.

I immersed myself in AI education, taking courses from Stanford, MIT, Google, and IBM. I learned machine learning, deep learning, large language models, and AI strategy. But more importantly, I learned how to apply AI to real business problems—not as a theoretical exercise, but as a practical operator who understands what businesses actually need.

My motivation was deeply personal: my three kids. I wanted to build a foundation for their education that went beyond the traditional school model. I wanted to show them that the future belongs to those who embrace new technologies, stay curious, and never stop learning. AI isn't just a career move for me—it's about creating a better future for the next generation.

Today, as co-founder of PILON Qubit Ventures, I help businesses—both new and established—transform their operations with AI. I work with entrepreneurs who have dreams but lack the technical expertise to execute them. I partner with investors looking for AI-powered business opportunities. And I build systems that solve real problems, not just showcase cool technology.

Based in San Antonio, Texas, I'm launching new AI-powered applications in early 2026 that will help businesses automate, scale, and compete in an AI-first world. My approach is simple: AI is the right tool for the right people. You have to believe in it, stay current with it, and understand that the future is now. There are no impossible achievements anymore—only challenges waiting for the right solution.

Systems I've Built

Real AI systems solving real business problems across all our core services. Here are five examples of how I've applied AI and technology to transform businesses.

AI-Powered Restaurant Operations Platform

Built comprehensive AI system for multi-location restaurant chain covering inventory management, staff scheduling, and customer feedback analysis.

The Challenge

Restaurant chain struggling with food waste, inefficient scheduling, and inconsistent customer service across 15 locations.

The Solution

Developed AI-powered platform that automated inventory predictions, optimized staff schedules based on demand patterns, and analyzed customer feedback in real-time.

Results

35% reduction in food waste through predictive inventory
40% improvement in staff efficiency and satisfaction
Scaled from 1 to 15 locations in 18 months
$180K annual cost savings across all locations

AI Marketing Automation System for HVAC Company

Developed end-to-end AI marketing automation platform with intelligent lead capture, automated follow-up sequences, and AI-powered conversation handling.

The Challenge

HVAC company losing 60% of leads due to slow response times, manual follow-up processes, and inability to qualify leads effectively.

The Solution

Built AI system that captures leads from multiple channels, qualifies them instantly, engages in natural conversations, and books appointments automatically—all integrated with their CRM.

Results

315% increase in qualified leads within 90 days
158% improvement in lead-to-customer conversion
Response time reduced from 4+ hours to under 2 minutes
$47K monthly revenue increase from automated system

Custom Web Application for Professional Services Firm

Built conversion-optimized web application with client portal, automated scheduling, document management, and integrated payment processing.

The Challenge

Professional services firm with outdated website generating only 2-3 leads per month, no online booking, and manual client onboarding process.

The Solution

Developed modern Next.js web application with SEO optimization, conversion-focused design, automated client portal, and integrated business systems.

Results

840% increase in monthly leads (from 2-3 to 19 per month)
300% improvement in conversion rate
93% reduction in cost per lead
Automated 80% of client onboarding process

Analytics & Attribution System for E-Commerce

Implemented comprehensive analytics infrastructure with GA4, marketing attribution modeling, and custom dashboards for data-driven decision making.

The Challenge

E-commerce company wasting 40% of marketing budget on underperforming channels, no visibility into customer journey, relying on last-click attribution.

The Solution

Built multi-touch attribution system that tracks customer journey across all touchpoints, integrated GA4 with CRM and ad platforms, created real-time dashboards for marketing ROI.

Results

62% improvement in marketing ROI
40% reduction in customer acquisition cost
$94K monthly revenue increase with same budget
Identified and eliminated 3 underperforming channels

AI Support System for B2B SaaS Company

Developed custom AI support assistant using RAG (Retrieval-Augmented Generation) trained on company documentation and past support tickets.

The Challenge

B2B SaaS company with 2,000+ customers drowning in support tickets, 4-6 hour response times, declining customer satisfaction, burned-out support team.

The Solution

Built GPT-4 powered AI assistant integrated with Zendesk and Salesforce that handles technical questions, troubleshoots issues, and escalates complex cases to humans.

Results

65% of tickets resolved by AI without human intervention
Response time dropped from 4-6 hours to under 2 minutes
44% improvement in customer satisfaction (3.2 to 4.6/5)
Avoided hiring 3 additional agents ($180K annual savings)

AI Education & Credentials

Continuous learning from world-class institutions to stay at the forefront of AI innovation.

Stanford University

Machine Learning Specialization

Coursera
MIT

Introduction to Deep Learning

MIT OpenCourseWare
Google

AI for Business Leaders Certificate

Google Cloud
IBM

AI Engineering Professional Certificate

Coursera
Google

Google Analytics 4 Certification

Google Skillshop
Meta

Digital Marketing & Social Media Strategy

Meta Blueprint
AWS

Cloud Practitioner & Solutions Architect

Amazon Web Services
HubSpot

Inbound Marketing & Sales Automation

HubSpot Academy

Areas of Expertise

Operations Excellence

Restaurant OperationsMulti-Location ManagementProcess OptimizationStaff Training & DevelopmentCustomer Service Systems

AI & Automation

Large Language Models (LLMs)AI Strategy & ImplementationBusiness Process AutomationPredictive AnalyticsMachine Learning Applications

Business Development

Strategic PlanningGrowth StrategyPartnership DevelopmentInvestment AnalysisMarket Expansion

Construction & HR

Construction ManagementHuman ResourcesCompliance & SafetyTeam BuildingOrganizational Development

My Philosophy on AI & Business

"AI is the right tool for the right people. You gotta believe and stay current—the future is now. No impossible achievements anymore."

AI isn't magic. It's a tool. But it's the most powerful tool businesses have ever had access to. The key is knowing when to use it, how to use it, and—most importantly—understanding that it's meant to enhance human capability, not replace it.

I believe AI should be accessible to everyone, not just tech giants with unlimited budgets. Small businesses, entrepreneurs, and dreamers deserve the same tools that Fortune 500 companies use. That's why I focus on practical, affordable AI solutions that deliver real ROI—not just impressive demos.

The future belongs to those who stay current. AI is evolving faster than any technology in history. What was impossible six months ago is now routine. Businesses that embrace AI today will lead their industries tomorrow. Those that wait will be left behind. It's not about being first—it's about being smart, strategic, and willing to adapt.

There are no impossible achievements anymore. AI has removed the ceiling on what's possible. A solo entrepreneur can now compete with established corporations. A small business can automate processes that used to require entire departments. A startup can scale faster than ever before. The only limit is imagination and execution.

But here's what I've learned from my years in operations: technology alone doesn't solve problems. People do. AI is a tool that amplifies human intelligence, creativity, and decision-making. The best AI implementations are those that understand the human element—the employees, the customers, the partners—and design systems that make their lives better.

That's why I approach every project with an operator's mindset. I don't just build AI systems—I build systems that work in the real world, with real people, solving real problems. I focus on ROI, measurable outcomes, and sustainable growth. Because at the end of the day, business success isn't measured by how cool your technology is. It's measured by results.

My mission is simple: Help businesses achieve what they thought was impossible. Empower entrepreneurs to build their dreams. Create opportunities for people to grow, learn, and succeed in an AI-powered world. And build a better future for my kids—and yours—where technology serves humanity, not the other way around.

Let's Connect

Location

Based in San Antonio, Texas. Serving businesses across the United States and internationally.

Current Focus

Building AI-powered applications launching in 2026. Open to partnerships and investment opportunities.

Whether you're looking to transform your business with AI, explore partnership opportunities, or discuss investment possibilities, I'd love to hear from you.